Personal Data Protection Policy


Our company Alvis Tourism Travel Automotive Industry and Trade Ltd.Şti acts as “Data Officer” under the “law on protection of personal data” and related legislation No. 6698 published in the Official Gazette No. 7 April 2016.

1-Definition; in the capacity of Data Officer, our company will record, store and update your personal data in accordance with “Personal Data Protection Act " and related legislation and in the scope below. Your personal data is only available if the legislation permits it 3. it can be disclosed to individuals, transferred, classified and processed within the limits set out in the law on protection of personal data and related legislation.

2-Your Personal Data ;

- Your Name, Surname, TC ID number, passport number, place of birth and date, parent name, gender, marital status and all other identification information such as,

- Your address, telephone number, e-mail address, workplace information and other contact information such as,

- Information about you obtained during the conclusion of the car rental agreement,

-Financial information such as payment and billing information, your IBAN number, credit card information, bank account information, credit rating information and attachments,

- Closed-circuit camera system image recording which was kept during your visit to our offices and branches,

- Your vehicle license plate information which is registered in case of use of our car parks,

-Vehicle leasing agreement Oct of demanding activity that may be taken to be in nature certificate of professional data that can be used as a means of proving professional competence, professional organizations belonging to the identity card shows your personal information, your signature and signature,

- Personal information contained in e-mails you have sent to our company's e-mail addresses, information contained in letters you have sent to our legal address,

- Your Social Security Institution data,

- Voice recording of calls made through the call center,

- If you apply for a job with our company, your resume, personal information that can be obtained from references,

- All the information contained in the personnel personnel file, the health file that can be requested regarding the requirements of the job and such personal information if you start working in our company.

3-Purposes Of Processing Personal Data;

Our company is engaged in the field, which is linked with all kinds of car rental services in order to deliver this service with the products and services, automatic or non-automatic methods, offices, branch offices, call center, website, mobile applications, and with tools such as these oral, written or electronically, with the establishment and execution of contracts for products and services attributable directly or indirectly to the identity, address, and personal data registers of the poet in the act and in accordance with the law specified processes. It stores personal data required by legislation and mandated by public authorities.

The services that you have received from our company are obtained and 2. Your personal information described in this article is processed for the following purposes in accordance with the various laws set forth below:;

Making analysis in order to improve services,
Informing you of your reservations,
Billing be done,
Verification of your identity,
Respond to questions or complaints about our services,
Compliance with domestic policies and rules of Group companies,
Measurement of customer satisfaction and studies aimed at increasing satisfaction,
Offering our services, discounts, personalized advertising/campaigns and other benefits, including sending you promotional / informative e-mails, contacting you for information purposes,
Collection operations such as Mail-order and virman instructions,
Provision of vehicle protection services,
Delivery of monthly / daily Car Rental offers to you,
In order to increase the quality of service, to provide the benefits of the specialized organizations to their customers in order to obtain technology services from a company/real person other than our company.,
Supply of necessary information in accordance with the demands and audits of official authorities and organizations,
Fulfillment of legal obligations such as sharing car rental information with public institutions such as law-based security units,
The products and services we provide together with our business partners and other third parties, providing and promoting their own products and services and providing financial reconciliation with these persons.,
If the road helpline is searched, your location should be identified and shared with the competent authorities.,
For the purposes of protecting the information required to be stored in accordance with the relevant legislation, copying, backing up information to prevent loss, taking necessary technical and administrative measures for the security of your information, and for the purposes of legal follow-up and similar purposes, including but not limited to.

4. Transfer Of Personal Data;

Our company will be able to transfer personal data to related persons and organizations at home and abroad for the purposes mentioned above and within the scope of legal regulations, without being limited to those listed below.;

The group companies to which our company is affiliated,
Courier and cargo companies in case you need to send documents,
Lawyers, supervisors, consultants and other persons who received services,
The financial institutions,
GSM companies to give you important notifications,
Your authorized representative or representative,
Public institutions such as court and executive directorates, tax offices, and all other public institutions and organizations,
The company may transfer its services to the institutions that are employed together and to sub-employers for the execution of its activities.
5-the methods by which personal data can be collected;

Personal data our company headquarters, branch offices, internet or call center , mobile apps, text messaging, Interactive Voice Response System and the poet face-to-face channels through oral, written or electronic form personal data consent to the use of and/or 5 and 6 of the law on protection of personal data . it can collect, process and transfer based on its substance.

6-Your Rights as of 07.10.2016 according to the protection of Personal Data Act;

Fevzi Çakmak Mah. Alvis Tourism Travel Otom located at Sivas Cad San Apt No:89/D KAYSERI.By contacting the General Directorate of San ve Tic Ltd Şti in writing,

a) learning whether it is processed,

B) requesting information if it has been processed,

C) learning the purpose of processing and whether it is used in accordance with its purpose,

ç) transferred in / abroad 3. knowing people,

D) if it is missing / wrongly processed, ask to be corrected,

e) ACT 7. request to be deleted and destroyed within the framework of the conditions stipulated in the article,

F) transferred to 3. request to inform the persons of the transactions made in accordance with paragraphs (d) and (e) above,

G) objecting to the appearance of a result against you because it is exclusively analysed by automated systems,

h) if you have suffered damage due to the act, you have the right to claim the damages.

Depending on the nature of your request, your applications will be finalised as soon as possible and no later than thirty days free of charge. However, in the event of a further cost, our company reserves the right to charge you in accordance with the tariff set by the Personal Data Protection Board.
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